The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Please note: Recent statutory changes to LGOIMA response times haven't been built into this calculator.
For more information about the changes to LGOIMA, please see our guide.
Media releases | April 17, 2019
Public awareness of the Protected Disclosures Act (PDA) is very low, according to research undertaken on behalf of the Ombudsman.
Media releases | April 11, 2019
The Chief Ombudsman has published a new tranche of OIA guidance on the commercial withholding grounds and how to consult third parties before making a decision on an OIA request.
Media releases | April 9, 2019
The Chief Ombudsman Peter Boshier is welcoming the opportunity to make a positive impact on the lives of children and young people within the state care and youth justice system.More from the newsroom Subscribe